If your booking is rejected, we will usually let you know the reason. Common reasons why we reject bookings:

1. One or both items are items that we do not repair currently.
2. None of the coaches attending the event is familiar with the item to coach you to repair. (As we are a DIY repair movement, our coaches can only share and guide you to the best of their ability.)
3. The item that you are bringing is considered dangerous to repair or needs special tools.
4. We are unable to clarify with you regarding the item and it's fault. 
   
   

Note: This list is not exhaustive. It is just examples of why we reject some repairs.